Lockdown restrictions may have finally eased up, but that does not mean the pandemic is over. Protecting yourself from the coronavirus pandemic starts by staying at home, so instead of risking your health and safety by going out, consider another way for you to shop at the comfort of your home.
The Specialist is an At Home concierge service created by the SSI Group to help facilitate and assist customers with their shopping needs via direct digital communication with customers and delivery at home or curbside pick-up.
Whether you’re on the lookout for inspiring style to liven your day, or searching for something to make staying at home a little extra, The Specialist is made to provide anything you may need.
How can customers order?
Step 1 – Customers may get in touch with SSI’s Customer Service team through any of the following channels to inquire about a particular brand or product:
SSI GROUP CUSTOMER SERVICE TEAM
Email: [email protected]
Telephone Number: 8-830-5000
Mobile Number: (0917) 552 9359
After calling Customer Service, a Specialist will be assigned to a customer to give further assistance.
Step 2 – Once the order has been confirmed, customers can settle payments online through the following Stores Specialists, Inc. Account Numbers:
- BPI: 0061038329
- BDO: 005390001932
- Paypal: An invoice shall be emailed with a link to pay.
Customers also have the option to pay via all major credit cards. Portable terminals will be available and provided upon delivery. Cash on Delivery will be accepted for orders that are less than P5000, through our third-party logistics providers.
Step 3 – Customers to send the proof of payment, together with their name and order number, via email.
Step 4 – Customers’ orders will be delivered within 3 to 5 days for Metro Manila and 5 to 10 days for provincial. Depending on the size and weight, there will be a P200 delivery fee within Metro Manila for orders less than P5000. For provincial orders, shipment and insurance are charged to the customer.
The Specialist At Home concierge service will continue to operate and cater to clients even after the modified ECQ has been lifted, in order to align with the security and protective mandates placed within the community.
Take a look at the list customers can shop from: